Wise.Repair SECURE STAFF ACCESS

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SERVICE OPERATIONS

Dashboard

The most important work, money and updates in one place.

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SELECTED APPOINTMENT

Cancel this visit?

Only this visit will be removed from Schedule. The Case, documents and visit history stay. It also leaves the technician’s Current Work. If the customer was already notified, they will receive a cancellation update.

Select Technicians

Choose one or more technicians to show on the calendar. This does not change who is assigned to a visit.

Choose Technicians

Choose a Lead Technician, then add any additional technicians. Save to update this visit.

Warranty Visit

Reopen this Case for a warranty visit in the same Workspace. Its number, previous repair, payments and messages stay in the history.

CASE DESK

Schedule Visit

Choose a Day

Assign the visit to a technician. The customer is notified after the technician accepts.

Account Security

Incoming SMS

Open an SMS conversation to read and reply. Messages are grouped by phone number.

PARTS CATALOG

Product